Nigeria’s insurance market boasts huge potential, but it is difficult to unlock because of the lack of trust between customers and insurance providers. FBNInsurance believes technology is about to change this. With a young population and a rapidly growing middle class, Africa presents huge opportunities to insurers. But so far, this potential has been relatively untapped. In 2016, the whole continent of Africa represented only 1.5 percent of the global insurance market. The insurance penetration rate is particularly low in Nigeria. There are a number of reasons for this, but perhaps one of the most significant is a lack of trust in insurance providers. Many people in Nigeria still struggle to believe that their claims will be paid quickly, fairly and accurately. FBNInsurance believes the way to warm Nigerians to the concept of insurance is to build trust and enhance transparency through digital innovation. World Finance...Read more

As part of its Corporate Responsibility and Sustainability initiative, the foremost insurance company, FBNInsurance Limited, recently donated various items to Homes and Hospice in Lagos and Port Harcourt.   The company visited children at the Heritage Homes Orphanage (Lagos) and Rhema Orphanage Home (Port Harcourt). Items such as food, beverages, toiletries, clothes as well as cash were donated to the children of the orphanage homes.   In the same vein, the company made a similar donation to the Down Syndrome Foundation Nigeria, Lagos. Most of the items donated to the Homes and Hospice were largely raised through the company’s annual Staff Gift Drive, an in-house initiative that encourages members of staff of the company to donate various items for a common cause. The FBNInsurance Staff Gift Drive which incepted in 2015, is in its 6th year.   While appreciating the goodwill of the insurer, the Assistant General Mana...Read more

FBNInsurance, a leading Nigerian life insurer and a member of the SANLAM group,  partnered Collinson, a global leader in travel, international health insurance and assistance solutions to launch SmartHealth International, a market specific international health insurance product for critical medical conditions.    Addressing the health insurance gap in the Nigerian market between domestic and international health insurance products, FBNInsurance and Collinson have collaborated on the design of SmartHealth International, which will deliver a suite of new affordable health insurance products aimed at Nigerian employers desirous of protecting and giving peace of mind to its employees and their families.   NAICOM approved, SmartHealth International, is designed to complement local healthcare cover by providing cover for treatment abroad should an employee or family member develop a critical medical condition that cannot be ad...Read more

As one of the company’s strategy to enhance Customer-Management relationship, FBNInsurance Limited, recently hosted its Customers in a virtual Customer Forum. The Forum is in its sixth series. The Forum, which is aimed at keeping Customers abreast of topical issues within the company as well as addressing issues/questions/complaints they may have was well attended by the esteemed customers and Executive members of the company.  While welcoming the customers to the Forum, the Managing Director, FBNInsurance Limited, Mr. Val Ojumah reiterated the purpose of the Forum which he said is one of the company’s key strategic initiative to meet customers to get their feedback on the services of the company and work towards achieving excellent service delivery to the customer. In addition, he appreciated the customers for creating time to attend the Forum and assured them that all their requests would be treated promptly. ...Read more

The innovative driven insurance company, FBNInsurance Limited, recently held its second Brokers’ Forum to introduce its newly launched health insurance product, SmartHealth International, to its Brokers. The Forum, which was aimed at introducing the product to the Brokers, was well attended by over 30 top ranking Brokers as well as Executive members of FBNInsurance and the healthcare solution provider, Collinson, that partnered the insurer to develop the product. While speaking at the Forum, the Managing Director/Chief Executive Officer of FBNInsurance, Val Ojumah, stated that the company, had over the years, given thought to bridging the gap in the nation’s health sector due to the inherent high cost and limited access to medical facilities by the average Nigerian. In his words: “To this end, we decided to partner an outstanding healthcare provider, Collinson, with over 30 years’ experience, to develop a flexible health insurance solut...Read more

FBNInsurance has yet again emerged the Best Life Insurance Company in Nigeria, 2020 as announced by World Finance. A statement obtained on the organisers’ website about the awardees: “The winners of this year’s World Finance Insurance Awards are the organisations most able to adapt to the new environment and help forge the future of the industry in their respective countries. This year the World Finance Insurance Awards showcases the businesses that are best equipped to handle the environment and expectations that are accompanying our new COVID-normal world. This means much more than just financial discipline. All businesses need to be leaders, but insurance companies need to be moral touchstones given the critical role they will play in the months and years ahead.” Val Ojumah, the Managing Director/CEO, FBNInsurance, in his reaction to the news attributed the win to his company’s continuous deployment and utilization of tech...Read more

       

In view of the outbreak of the COVID-19 outbreak globally, most companies are adapting to the new norms of working and seeking alternative ways of reaching their customers. FBNInsurance Limited, a foremost insurance company in Nigeria and a member of the Sanlam Group, has adequately provisioned for this new norm by upgrading its digital capabilities and platforms to adequately serve its customers, especially its payment channels.   Various payment channels have been introduced to its esteemed customers to ensure premium payments are made with ease and on time so that customers continue to enjoy the benefits of the various insurance policies held.   In a briefing with pressmen, Val Ojumah, Managing Director and CEO of FBNInsurance outlined some of the payment channels available to customers: FBNInsurance Customer and Financial Advisor (FA) Apps, E-Insurance on their website, POS at their Aba, Onitsha, Warri and Ikeja Retail...Read more